What will I do?
People in the hospitality and tourism field work in hotels, resorts, cruise ships, and theme parks. There are many jobs in the hospitality industry: maids, laundry attendants, maintenance staff, sales, restaurant servers, bartenders, cooks, dishwashers, grounds crew, and more.
With a certificate or a degree, you will probably start out working at the front desk of a hotel.
What classes will I take?
You will take classes in a wide variety of topics: computers, accounting, marketing, and customer service.
What skills do I need to start school?
You will need to be patient and detail oriented. You will need to be able to do basic math.
What can I do with a certificate?
A certificate will prepare you to work at the front desk of a hotel.
How long does it take to complete a certificate?
It usually takes about a year.
What are the next steps in a pathway?
Your credits will transfer to an associate’s degree and a bachelor’s degree.
What can I do with an associate’s degree?
The more education and experience you have, the greater your chance higher pay and of promotion to management positions.
What are some challenges?
Hotels are open 24 hours a day, 365 days a year, so you might have to work overnights, holidays, and weekends. Working in the hospitality industry can be very stressful, because guests will get mad and yell at you.
How easy will it be to get a job?
There are always jobs open in the hospitality industry.